فهرست مطالب

• Preface
• I. Visual Communication
• Chapter 1. Communication Essentials
• Know Your Audience
• Mixing Levels of Abstraction
• Representational Consistency
• Summary
• Chapter 2. Clarify the Clutter
• Color Overload
• Boxes in Boxes in Boxes
• Relationship Spiderweb
• Balance Text
• Summary
• Chapter 3. Accessibility
• Relying on Color to Communicate
• Include a Legend
• Appropriate Labels
• Summary
• Chapter 4. Narrative
• The Big Picture Comes First
• Match Diagram Flow to Expectations
• Clear Relationships
• Summary
• Chapter 5. Notation
• Using Icons to Convey Meaning
• Using UML for UML’s Sake
• Mixing Behavior and Structure
• Going Against Expectations
• Summary
• Chapter 6. Composition
• Illegible Diagrams
• Style Communicates
• Misleading Composition
• Create a Visual Balance
• Summary
• II. Multimodal Communication
• Chapter 7. Written Communication
• Simple Language
• Acronym Hell
• Structured Writing
• Syntax of Technical Writing
• Summary
• Chapter 8. Verbal and Nonverbal Communication
• Encoding Messages
• Decoding Messages
• Influence and Persuasion
• Summary
• Chapter 9. The Rhetoric Triangle
• Ethos
• Pathos
• Logos
• Summary
• III. Communicating Knowledge
• Chapter 10. Knowledge Management Principles
• Products over Projects
• Abstractions over Text
• Perspective-Driven Documentation
• Summary
• Chapter 11. Knowledge and People
• Get Feedback Early and Often
• Share the Load
• Just-in-Time Architecture
• Summary
• Chapter 12. Effective Practices
• ADRs
• Architecture Characteristics
• All Documentation as Code
• Summary
• IV. Communicating Remotely
• Chapter 13. Remote Time
• Synchronize Time
• Respect Working Patterns
• Improve Energy and Productivity
• Summary
• Chapter 14. Remote Principles
• Meetings to Sync
• Async to Think
• Remote-First Working
• Summary
• Chapter 15. Remote Channels
• Symmetrical Email
• Online Presentations
• Remote Tools and Governance
• Summary
• Epilogue
• Appendix A. ADR Templates
• Index
• About the Author