فهرست مطالب

• Cover Page
• About This eBook
• Title Page
• Copyright Page
• Dedication Page
• Contents
• Preface
• Acknowledgments
• About the Authors
• Chapter 1. Reliability Engineering in the Cloud
• Cloud
• Resilience
• Reliability
• Engineering
• Engineering Excellence
• How to Design and Build Resilient and Reliable Applications
• Leveraging Lean Principles
• Leveraging Artificial Intelligence
• Leveraging Value Stream Mapping
• Culture and Values
• Operational Excellence
• Summary
• Q&A
• Chapter 2. Resilient, Available, and Scalable Systems
• Key Concepts
• Design Principles
• Chaos Engineering
• Validating Resilience
• Summary
• Q&A
• Chapter 3. Incident Response for Fast Recovery
• Incident Response
• Fast Recovery
• Incident Handling
• Summary
• Q&A
• Chapter 4. Operational Excellence and Change Management
• Key Performance Indicators
• Root Cause Analysis
• Incident Reviews
• Change Management
• Case Study
• Architecture and Reliability Assessments
• Summary
• Q&A
• Chapter 5. Leveraging Observability, Monitoring, Reliability Metrics, and GenAI
• Reliability Engineering Capabilities
• Ten-Step Process for Creating Effective Monitoring
• Maturity Levels
• Monitoring and Alerting Tools
• Case Study: AI’s Impact on CRE
• Summary
• Q&A
• Chapter 6. CRE via Objectives and Key Results (OKRs)
• Continuous Improvement in Lean
• Application of Lean to CRE
• Application of OKRs to CRE
• Summary
• Q&A
• Chapter 7. CRE Tooling
• Distributing Load and Volume with Auto-Scaling and Load Balancing
• Enabling Automatic Failovers for High Availability
• Facilitating Controlled Deployments with Rollback Strategies
• Providing Chaos Engineering Capabilities for Resilience Testing
• Assisting in Incident Response with Automation
• Ensuring Proper Configuration Management
• Leveraging Immutable Infrastructure as a Service
• Practicing Disaster Recovery Frequently
• Case Study
• Summary
• Q&A
• Chapter 8. Cutting-Edge Technologies
• Understanding AI, ML, LLMs, and GenAI
• Benefits of Integrating These Technologies into CRE Practices
• Implementation Considerations
• Summary
• Q&A
• Chapter 9. CRE Value Stream
• What Is a Value Stream?
• CRE as a Value Stream
• Case Studies
• Summary
• Q&A
• Chapter 10. Culture
• Psychological Safety
• Employee Empowerment
• Leadership and Ownership
• Collaboration and Cross-Functional Teams
• Customer Obsession
• CRE Culture
• Summary
• Q&A
• Chapter 11. The Business Case for CRE
• Benefits of CRE
• Aligning CRE with Strategic Objectives
• Evolution of CRE Practices
• Case Studies
• Summary
• Q&A
• Chapter 12. Conclusion
• Appendix A. Incident Response Checklist Template
• Appendix B. Correction of Error (COE) Document Structure
• Appendix C. CRE Change Management Checklist
• Glossary
• References
• Index